Shipping

We use high quality packing materials to protect your orders. No worries at all!

Within Australia & New Zealand

Q: What's the shipping rates within Australia or New Zealand?
A:

1. Free Shipping (Registered Post, signature required for delivery)
4-6 postal working days for capital cities.
7-10 postal working days for other destinations.
10-14 postal working days for more inaccessible destinations. Online tracking is not available for registered post service. Only limited tracking is available and only after a certain period of time from the date of dispatch, normally 7 working days.
We suggest having parcels sent to your workplace if you are not able to sign for delivery at home.

2. Express Post - AUD12 - No matter how many items you buy.
2-3 working days. Express Post is trackable online. Please check links below in express post online tracking section. Note: Unfortunately Express Post is not available for fragrance shipments and we cannot ship to PO Boxes or military addresses.

Q: How will I know when my order has been shipped?
A:

After placing your order, an e-mail confirmation will automatically be sent to you with your order number. Please ensure you have disabled any spam filters you may have so that our e-mails can be received. An e-mail will also be sent to you when your order has been shipped which will have the date and reference number for your package. Orders are shipped within 24 hours after the order has been placed.

International shipping

Q: Do you ship to my country?
A:

Yes. We can ship Skin care and Makeup to anywhere on the planet that receives regular postal services except Indonesia, France, Italy, Monaco and Germany.

Q: What are the rates and postage options? How long will it take to get my order?
A:

1. Free Shipping (Registered Post, signature required for delivery)
4-6 postal working days for capital cities.
7-10 postal working days for other destinations.
10-14 postal working days for more inaccessible destinations. Online tracking is not available for registered post service. Only limited tracking is available and only after a certain period of time from the date of dispatch, normally 7 working days.
We suggest having parcels sent to your workplace if you are not able to sign for delivery at home.
2. Express Post - AUD12 - No matter how many items you buy.
2-3 days to anywhere in the world. Express Post is trackable online.Please check links below in express post online tracking section.

Please note that above is only a rough guide. Delivery times will depend on the postal services in your area. It takes longer for fragrances to deliver due to aviation restrictions. All orders are sent from our distribution center within 24 hours of the order being placed.